Privacy Policy

1. Introduction

DENT-IN THE DENTAL CLINIC (“we”, “our”, or “clinic”), located in Ramanathapuram, Coimbatore, Tamil Nadu, respects your privacy and is committed to safeguarding personal information collected through our website. This Privacy Policy outlines our data handling practices in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act 2023) of India.

2. Information We Collect

When you interact with our appointment booking form or contact features, we may collect:

• Full Name
• Mobile Phone Number
• Requested Dental Service
• Preferred Appointment Date
• Optional message or notes regarding your dental concern

3. Purpose & Usage of Personal Data

Your personal details are collected strictly for the following purposes:

• To schedule, confirm, or modify your requested dental appointment.
• To communicate with you via WhatsApp or telephone call regarding clinic timings and consultation details.
• To address clinical inquiries or emergency treatment requests.

4. WhatsApp Handoff & Data Storage

Our appointment request system operates as a client-side handoff. When you submit your booking details on our website, the information is formatted into a pre-filled message and transmitted directly to our official WhatsApp account (+91 81484 51698). We do not store your submitted form inputs in a website database or sell your data to any third-party marketing entities.

5. Data Retention & Patient Rights

In compliance with the DPDP Act 2023, you have the right to request access to, correction of, or deletion of your personal contact records maintained by our clinic. To submit a data removal or correction request, please call us at +91 81484 51698 or write to our clinic address in Ramanathapuram, Coimbatore, Tamil Nadu.

6. Contact Information

For any privacy-related queries or grievance redressal, please contact: